To continue the discussion from last week… Guilt, when understood and properly used in an advertising campaign, can be a highly effective means for driving customer conversions. The “feelings” associated with “guilt” are unpleasant and most people try to relieve them somehow. In our example you will provide the quick and easy means to that end. This becomes the core of your autumn advertising campaign. For those of you who feel that this is somehow manipulation, remember, we did not inject this “guilt” into our audiences’ lives or minds, it was there to begin with. We are simply uncovering, acknowledging, and providing support for this condition. In fact, we are helping folks afflicted with guilt enjoy a fast, easy and affordable recovery. Far easier than the shrink’s couch I dare say!
So, how do we use this knowledge? First we want our advertising to acknowledge the malady (guilt). Then we need to provide the solution (our products and services). Then, we want to show our advertising audience the results they can expect. Finally, a “call to action.” How might this look?
Winter Winds Keeping You Locked Up Inside?
(acknowledges that it’s beyond their control and implies they are trapped)
Poor Fido…
(but… what about the dog, he doesn’t understand, and so we find the guilt)
Tri-City Dog Walker’s Can Help!
(the solution)
Providing, Safe, Reliable, Professional Dog Walking Services in Just About Any Kind of Weather.
(how it solves their problem)
Call For A Free Information Packet or Visit Us on The Web: Contact Info
(call to action, offering free information will generate more immediate results rather than them pinning it on their fridge or tossing it, and once you have their mailing information or email you can keep in constant contact)*
Fido Will Thank You!
(hints at the relief from guilt and that they WILL actually profit from this transaction**)
So this is a fairly basic, and not particularly creative, example of what I mean. In some advertising mediums you can use images to get your point across. Think about this in terms of before and after shots. The before shot might be a bored or sad dog, the after picture might be a happy dog or “satisfied” person curled up next to a fire with their dog… Pictures are powerful… remember the crying Native American?
More to come next week!
* Note: Never provide your detailed information on your website for “free”. What do I mean by this? I mean you need get something in return. What you want is an email address. So you need to set up an automatic email delivery service on your site so that once they enter their email address your service will send them your “informational packet”. You might even consider having them fill out a BRIEF questionnaire so that you can better understand their needs and create an offer that works for them.
** Note: If you are new to business you may have been brainwashed to think that business is bad. If you have icky feelings about charging people for your services or if you feel that you should always charge less to make up for some feelings of inadequacy you definitely need to address these feelings. The first thing you must understand is that a business is NOT bad. It is good. Most businesses offer a FAIR and EQUITABLE trade for your hard earned cash. Profit is not bad. Profit is the payment for your intangible expertise. Whether you offer a product or service, it doesn’t matter. The profit (the money you charge over and above the hard costs) is payment for the use value of a product, and in the case of a service, your expertise and time. It’s what puts food on the table and allows you to survive. Learn to start embracing the idea that business transactions are never a one way street. Your customer is profiting from the exchange at least as much as you are, and in some cases more!